- Protect your work: The Nigerian industries generally have no regard for people's work and don't understand copyright or intellectual property, presently in my business, I'm dealing with a client who is politely trying to turn my design which she didn't pay anything for apart from money for production, into her own work, because she told me what she wanted. Also I have seen a few indirect competitors get inspired (which is okay) by my product's aesthetic. If you are in a line of business where your product can get easily copied, protect your business and learn about the laws that protect your work or better still get a lawyer friend, Hi, Mide Coker!
- Don't share your trade secret: Whether you are buying or selling, or printing or baking or whatever you are doing, be careful about your trade secret, the reason coca cola is still coca cola is that pepsi still hasn't gotten the trade secret.
- Put a price on your self-services: I design my planners, so when creating custom planners, I tend to charge the same thing I sell my planners for, and until recently, when i got frustrated about not making good enough profit, did i realise that i wasn't charging my clients for my services as a designer, so i wan't creating a budget that can pay for my data for research, a new laptop in the future or refreshments while i'm working on design, I was charging for production alone. I f you don't put a price on services you render out of passion, you will end up frustrated and cranky.
- Word of Mouth is the best marketing and advertising: I sold about 50/70 2016 Heartdictions planners throughout last year I think, i actually don't have records for this, This year however I have gone to sell 100/120 planners in the space of one month and its all been because someone reposted, gushed about it, loved it, got gifted it, wanted another one, did a task on it or made a video. The best marketing tool for every business is W.O.M, so be as kind as you can to your customers but most importantly, sell products that are unique and of very good quality and keep improving. Also always ask yourself what makes you different from others and what your added advantage is.
- Don't be afraid to check your customers but make sure you are going out of your way to satisfy them as well: Not to contradict my last point, but some customers can be very difficult, threatening and disrespecting the person on the other side of the phone, like they are your only order, Don't be afraid to check them and correct their approach as long as you are offering them the very best services you possibly can.
You are going to learn so much more lessons along the way and so would I, so I hope to keep sharing them with you and hope that in return, you will do the same in the comment box.
have a great day ahead and let me know if you have question you need me to answer.
Youre doing so well love. God bless the works of your hands... Amen
ReplyDeleteI agree with every point, especially the part of intellectual property. Sometimes, when a job ad says send a sample article, I'm so scared cuz it'll very painful to see my work somewhere without credit or have my idea stolen and they make millions from it.
ReplyDeleteI believe we learn everyday so it's one of what we have to learn from.
You're doing great Dee.
Tosin Olaniyi xx
tosinolaniyi.com
This post is very helpful Desola, immediately I saw it on instagram, I knew I needed to read it and I'm glad I did. Having a business and being an entrepreneur is definitely no child's play.
ReplyDeletewww.myvoguelife.com
Yay welcome back early girl, was actually expecting you in Feburary. Love this post hun. I recently started a vintage store and the word of mouth thing really works and thanks for the tip on not sharing your secret, I tend to talk quite a lot so this is a point to note.
ReplyDeletePrincess Audu
About to start a business and this has been helpful! Thanks Mama!
ReplyDeleteYaaaaassssss Protect your work,
www.theblackwriter.com
Sometimes it's hard being an entrepreneur and reading your number 3 point, I realize I've been making that mistake! Major lessons right here.
ReplyDeleteI found this article incredibly interesting and helpful.
ReplyDeletehttp://www.an-prototype.com/